SafeTrace stakeholder pack
Product domain: safetrace.tech · This brief: design.safetrace.tech

SafeTrace — Stakeholder Brief

Know who is on site. Account for everyone when it matters. SafeTrace is the operating system for Emergency Action Plans (EAP) and muster.

  • Software first. Subscribe. The badge is in the plan.
  • Safety first. Built for emergencies, not door locks.
  • Workers need no phone. The badge does the talking.

1 · Product

What SafeTrace is

SafeTrace is a software-first SaaS product for construction and industrial workplaces. It answers two questions: who is on this site right now, and who is still unaccounted for in an emergency.

Software first

The customer buys a subscription, not a pile of hardware up front. The smart badge is included in the subscription. We ship a kit (badges and gateways) so the software can see people on site.

Safety first, not security first

SafeTrace is built to get everyone accounted for during a muster. It is not an access-control or alarm system. Door cards can still open doors. SafeTrace’s job is presence and emergency accounting.

In one sentence: SafeTrace is cloud software that listens for smart badges, shows who is on site, and runs the Emergency Action Plan when you need to muster.

2 · Locked

Domain selected

A domain is the product’s address on the internet — the name people type, the name on invoices, and the name on login screens. We locked one name so every environment stays consistent.

LOCKED: safetrace.tech is registered and held at IONOS. That is the official product domain.

What people use Address When
This stakeholder brief design.safetrace.tech Now
Staging app (practice site) app-staging.safetrace.tech Now / next
Staging API (practice backend) api-staging.safetrace.tech Now / next
Production app (live customer site) app.safetrace.tech Later
Production API (live backend) api.safetrace.tech Later
Plain language: Staging is the dress rehearsal. Production is opening night. Both use the same family name (safetrace.tech) so customers never have to learn a second brand.

3 · How it works

How it works

A credit-card-sized smart badge quietly chirps over Bluetooth. A gateway we provide listens. The cloud shows who is on site. Workers do not need phones.

  1. Each person on site wears a smart badge (CR80, the same size as a typical ID or door card).
  2. The badge chirps Bluetooth on its own. No tap, no app, no worker action.
  3. A gateway in the kit listens for those chirps. We provide the gateways. The customer does not have to shop for them.
  4. The gateway sends a short, secure message to the SafeTrace cloud.
  5. Supervisors see who is on site and, in an emergency, who is still missing from muster.
Badge to gateway to cloud Smart badge chirps Bluetooth to a SafeTrace gateway. The gateway sends HTTPS to the SafeTrace cloud, which shows who is on site. Smart badge CR80 · chirps BLE Worker needs no phone Bluetooth Gateway we provide Listens for badges Ships in the kit HTTPS SafeTrace cloud Shows who is on site Runs EAP / muster

Figure A. The everyday path: badge → gateway → cloud. Phones are optional extra scanners, not a requirement for workers.

4 · Language

Glossary in plain language

Use this page in a meeting. These are the words you will hear, said the way a non-technical stakeholder needs them.

SaaS
Software as a Service. You subscribe. We run the product in the cloud. You log in with a browser. No SafeTrace server PC to buy or babysit for Base.
Tenant
One customer’s private workspace. Acme Construction cannot see Beta Steel’s people, sites, or muster lists.
Site
One physical workplace — a job, plant, or yard — inside a tenant.
Smart badge / CR80
A credit-card-sized badge (CR80 is the standard size) that advertises itself over Bluetooth so SafeTrace can see it.
RFID door card
The plastic card that opens a gate or door. Useful for access. Not the same job as SafeTrace. A SafeTrace badge may also carry RFID so one card still opens the door.
Bluetooth / BLE
A short-range radio already in phones and many badges. BLE means Bluetooth Low Energy: a quiet, battery-friendly chirp.
iBeacon
A simple Bluetooth message format. The badge says “I am badge number X at site Y.” Gateways and phones understand that message.
Gateway
A small listener we include in the kit. It hears badges and forwards sightings to the cloud. Minew-class units are the hardware family we use.
Phone-as-scanner
An optional SafeTrace phone app that can also hear badges. Useful for extra coverage. Workers still do not need to carry a phone for the system to work.
Phone queue / offline queue
A waiting list of sightings saved on the gateway or phone when the internet is down. When the link returns, the list is sent.
Presence
“We saw this badge here, recently.” Presence is last-seen evidence, not a GPS pin and not a lock on a door.
Muster
The emergency roll call. SafeTrace shows who is accounted for and who is still missing.
EAP
Emergency Action Plan. The agreed steps a site follows when something goes wrong. SafeTrace is the software that runs that plan.
API
The cloud’s service window. Gateways and the phone app send presence through this window. Stakeholders do not use it directly.
HTTPS
The ordinary secure web connection. Same idea as a bank website: the message is encrypted on the way to SafeTrace.
Base → Site → Field
The product ladder. Base is the cloud product for company HQ. Site and Field come later for richer job-site and crew workflows.

5 · Resilience

When Wi-Fi or the internet dies

Construction sites lose connectivity. SafeTrace is designed for that. Sightings are not thrown away.

If the gateway or phone cannot reach the cloud, it saves the sightings in a local queue and sends them later. Supervisors still get the story when the link returns. Workers keep wearing the same badge. Nobody has to “check in” on a phone.

Online versus offline queues Online, sightings go badge to gateway to cloud immediately. Offline, the gateway queue and optional phone queue store sightings and send them when the network returns. Online vs offline Online Badge Gateway Cloud Sightings go up immediately. Live presence on the board. No waiting list needed Offline Badge Gateway queue Phone queue Cloud later Wi-Fi or WAN is down. Queues keep the sightings. Send when the link returns

Figure B. Online path versus store-and-forward queues. The optional phone queue is extra coverage. It is not the worker’s responsibility.

6 · Architecture

Architecture: cloud SaaS + thin edge

For Base, the brain lives in the cloud. The site only needs thin hardware we already put in the kit.

Cloud SaaS

Login, tenant data, live presence, and muster live in SafeTrace cloud software. Customers use a browser. We operate the service.

Thin edge

On site you have smart badges, Minew-class gateways, and an optional phone app. That is the whole edge for Base.

What Base does not require: there is no on-site SafeTrace server PC for Base. Do not budget a closet computer, a local SafeTrace box, or an IT person to patch a site server. Gateways and optional phones queue locally. The cloud is the system of record.

7 · Journey

Customer journey — nine steps

From first conversation to a live muster drill. This is the path we sell and deliver.

  1. Discover Safety and operations hear about SafeTrace and the EAP / muster problem it solves.
  2. Demo We walk through presence and a muster on the staging app, in plain language.
  3. Subscribe The company buys the SaaS plan. Badges are in the subscription.
  4. Provision tenant We create their private workspace and first admin login.
  5. Ship kit Badges and the gateways we provide go to the site.
  6. Onboarding wizard Name the site, place gateways, confirm the cloud can hear them.
  7. Badge issue Gate staff hand a badge to each employee, contractor, or visitor.
  8. Live presence The board shows who is on site as badges chirp and gateways listen.
  9. Muster drill The site runs the EAP. Accounted / unaccounted is visible in minutes.

8 · Roadmap

Base vs later Site / Field

We ship Base first. Site and Field extend the same idea later. They do not replace the cloud, and they do not put a SafeTrace PC on a Base site.

Base (now) Site / Field (later)
Who it is for Company HQ and the first live sites Richer per-site operations and field crews
Where the brain lives Cloud SaaS. No on-site SafeTrace server PC Still cloud-first; more site and crew workflows
Hardware on site Kit we ship: smart badges + gateways we provide Same kit model, more coverage as sites and crews grow
How people are seen Badge chirps; gateway listens; optional phone scanner Same presence path, tuned for more locations and crews
Offline Gateway and phone queues save sightings and send later Same queue idea, with deeper site playbooks later
Muster / EAP Cloud muster board for the tenant’s sites Site-specific drills and field-crew accounting

9 · People

Roles

Everyone has a simple job. Most people on site only wear a badge.

Role What they do Need a SafeTrace login?
Tenant admin Owns the company workspace, sites, and who may sign in Yes
Site safety lead Runs the EAP and the muster for a site Yes
Gate / badge operator Issues and returns badges at the gate Yes
Employee Wears a badge while on site. Does not need a phone No
Contractor Same as an employee: badge on, work, badge back No
Visitor Gets a temporary badge for the visit No
SafeTrace onboarding Provisions the tenant and ships the kit Internal

10 · Remember

Key takeaways

  • SafeTrace is SaaS for EAP and muster — software first, safety first, badge in the subscription.
  • The domain is locked: safetrace.tech at IONOS. Staging is app-staging / api-staging. Production app / api come later.
  • Badges chirp. Gateways listen. The cloud shows who is on site. We provide the gateways. Workers do not need phones.
  • When Wi-Fi dies, queues save sightings on the gateway and optional phone, then send them later.
  • Base is cloud + thin edge. There is no on-site SafeTrace server PC for Base.
  • The customer path is nine steps from Discover to Muster drill. Site and Field come later on the same ladder.